The Residential Tenancies Office has a new online option


Clients can log into the online portal using their Saskatchewan account at www.saskatchewan.ca/ort.

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The Office of Residential Tenancies (ORT) has launched an online public access portal for landlords and tenants.

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The new portal, announced this week, will offer landlords and tenants the ability to create notices, file claims online and upload evidence, photos and other documents related to ORT claims from the comfort of a computer or mobile device. Clients can log into the online portal using their Saskatchewan account at www.saskatchewan.ca/ort.

“The new system will enable ORT staff to respond to complaints more quickly and better manage complaints from start to finish, improving access to justice and reducing the use of paper,” said Minister of Justice. Justice and Attorney General Gordon Wyant in a press release.

“Landlords and tenants will now have round-the-clock access to complete notices, file claims online, upload evidence and track the progress of their dispute.”

The ORT provides information and services to landlords and tenants to help them resolve disputes quickly. The ORT also decides on disputes between landlords and tenants if necessary. The office has 8 hearing advisers and 4 deputy directors who hear approximately 6,000 requests per year.

The ORT received over 150,000 email and telephone inquiries in 2020-2021 and accepted 3,969 inquiries from tenants and landlords. Claims typically relate to disputes over security deposits, overdue or unpaid rent, property damage, and abandoned personal property.

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