Crucial real estate listing service has been down since Friday, frustrating real estate agents



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Part of NorthstarMLS – the multiple listing service that Minnesota real estate agents use to list properties for sale – is down.

This prevents real estate agents from adding new properties to the MLS system and making changes to current listings so new homes are not listed as for sale during the busiest real estate period in years. .

Related: Median price of Twin Cities metro homes hits record $ 337,000

NorthstarMLS ran planned upgrades to its add / edit ad system last weekend, but it didn’t go well. Real estate agents are therefore struggling to add new listings since Friday, as well as to edit one of their current listings.

“We had planned an upgrade to our database and other parts of our technology infrastructure that did not go as planned,” John Mosey, president and CEO, told Bring Me The News on Wednesday. by NorthstarMLS. “This has prevented our clients – brokers and agents in Minnesota, western Wisconsin and parts of Iowa – from entering or updating listings in the service.

“What this means for buyers and sellers is that new listings do not appear and status changes (i.e. pending and sold) are not recorded and communicated to agents. real estate and their clients, ”added Mosey.

Mosey said agents and brokers were aware of a downtown scheduled on NorthstarMLS from 6 p.m. Friday to 1 p.m. Sunday, but it didn’t go as planned, so they decided to roll back the changes. made to the system before 6 p.m. Friday. .

“It’s in progress and we expect all functions to be fully restored later today,” added Mosey. “We are deeply disappointed with how this ‘upgrade’ has affected so many people who rely on us to make the real estate market work in Minnesota and beyond.”

Buy or sell? Find a real estate agent using the BMTN directory

According to emails sent to realtors who pay for NorthstarMLS, the company is canceling the add / modify system at 7 p.m. Wednesday, with the intention of bringing the old system back online by 10 p.m.

“We’re sorry for the extra delay, but we don’t want to rush things and increase the risk of another poor release. Thank you for your patience and we’ll update again if necessary,” the email read.

It’s been a major headache for realtors – and their clients waiting to list their homes – during an unprecedented and insane time for the Minnesota real estate market.

The Twin Cities in particular have experienced a period of limited housing supply combined with increased demand which sees many homes on the market for less than $ 500,000 trading hands for a price well above the asking price.

According to the NorthstarMLS website, it supplies MLS to over 93% of Minnesota real estate agents and over 20,700 realtors and appraisers in total. The company has helped facilitate more than 106,000 real estate transactions valued at over $ 32.4 billion in 2020.

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